Volunteers of the hotel’s professional staff are providing reception and cleaning services to workers who risk contaminating their families after working in the affected hospitals all day. Room Mate Hotels is already accommodating healthcare workers in its centrally-located Room Mate Mario hotel (54 rooms). Room Mate Hotels Kike Sarasola, founder of Room Mate Hotel (Image courtesy Europapress) In honor of the Spanish hotel industry’s unceasing commitment to helping the community, we have gathered a collection of inspiring reports that can serve to lift us up and give hope in this uncertain time. It is no exaggeration to say the hospitality has the opportunity to change the world and even during this time of crisis, they are stepping up and leading in solidarity with the communities most affected. Starting with the qualities that we live by in Les Roches, like empathy, service, compassion, and respect for our guests, we have a unique opportunity to serve as shining examples of how the post-crisis world could take shape.

Their example will lead the way to the hospitality industry becoming an important asset of society in its period of recovery. Now more than ever people are uniting to help each other through these uncertain times and the hospitality industry is a great example of the solidarity taking place around Spain and the world. We are all witnessing the inspiring human stories that are coming out of the Covid-19 pandemic. Looking at the selfless acts taking place around the world, we can already see how the hospitality industry will be the host of a world in recovery.Īs an industry by people and for people, now is the time to step up to the plate and take a leadership role in the world’s recovery. Marbella, Spain – As we write this blog during an unprecedented global crisis that has severely affected the hospitality and tourism industry, it is important to not lose sight of the fact that hospitality is a unifier of people both in good times, as well as in bad times.

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